About Us

Kochi Pata is a design-minded, multi-disciplinary brand offering objects, events, and experiences  for selling Books online. We are based in Panagarh, India.

Privacy Policy

Wix built the website. This SERVICE is provided by Wix and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Kochi Pata unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email, phone number, name, age. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

TERMS AND CONDITIONS

TERMS OF SERVICE


OVERVIEW

 


This website is operated by [__KOCHI PATA___]. Throughout the site, the terms “we”, “us” and “our” refer to [___KOCHI PATA___]. [___KOCHI PATA___] offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

REFUNDS AND CANCELLATION POLICIES

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return policy on the product page for any exceptions to the table below.
Customer can raise a return or refund request within 2 (two) business days form the date of delivery of that item for which customer wants to raise a return or refund request.
If the product damaged by customer end then the return or replacement will not applicable and it will be decided through our inspection.
If in case customer wants to replace the delivered product then we need valid reason for replacement and replacement charges will applicable.
In case customer wants to return a prepaid product after getting delivered that product, then customer will get only the DEAL PRICE of the product to their registered bank account within 7-14 business days and delivery charges will not be refundable.
In case customer wants to return a COD (Cash on Delivery) product after getting delivered that product, then customer will get only the DEAL PRICE of the product to their suggested bank account within 7-14 business days and delivery charges and cash collection charges will not be refundable.

I'm Over 21

Shipping Policies

Our customers are valuable to us. After purchasing a product we are responsible to shipping to him. 

Mainly we uses Post office and Shiprocket as a courier service.

Shipping charges should pay by a customer when he\she purchase from our website. 

All orders are processed by us within 2-3 business day. orders are not shipped and delivered on weekend and holidays.

we are in touch with a customer from order to delivery. customer can contact with us - kochipata.boijapon@gmail.com in this mail system.

keep in mind if we expressing a high volume of order then the shipping should be delay, if it will be happen we should contact with our customer.

At Kochi Pata we follow a simple and affordable shipping policy.

Shipping rule details like below :

We usually ship the order within 3-7 business days from receiving the order. The time is dependent upon the availability of all books. Please note, for some books not available immediately in our stock, we are dependent on the publisher for the supply.

If we cannot procure the book(s) in 7 days time, we will contact you and ask for more time or cancel the order, as per your choice.

The shipping rate is Rs, 50/- only

We provide free delivery for all paid order over Rs. 250/-

We have multiple logistic partner for delivery, and we always chose the best partner for your location.

There will be a shipping charge should pay by a customer, shipping charges may be when offer session or special consideration by us.

For any question about us customer should contact with us by - kochipata.boijapon@gmail.com .

CONTACT US

 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at kochipata.boijapon@gmail.com or call us@8637846424